Contact Information

We're here to help! If you have any questions about your order, products, shipping, or returns, our support team is happy to assist you.

Customer Support

Store Name: Charm Paws

Email: amalscharmpaws@gmail.com

Response Time: We aim to respond to all inquiries within 24–48 business hours (Monday–Friday).

Before Contacting Us

To help us assist you as quickly as possible, please include:

• Your full name

• Your order number (if applicable)

• A detailed description of your question or issue

• Photos or videos, if you're reporting a damaged or defective item

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (IST)

Saturday & Sunday: Closed

Thank you for shopping with Charm Paws. We appreciate your trust and look forward to helping you!